Sunday the 1^st day of January 2006

Happy New Year to All of You!

Retail Store News:

We're pleased to announce that Greenlyph has once again outdone it's self. Every record has been broken and we expect another great year!

Here's a quick list of records that we've broken for the 4^th Quarter of 2005 and for all of 2005:

• Highest one day volume record has been broken 5 consecutive times in the latter part of the 4^th Quarter of 2005.

• Highest monthly volume since company has been created was done in December 2005.

• An increase of 14% over last year of per invoice volume total. This means that the average invoice was 14% higher than previous year. People are just buying larger systems and / or picking up more units at a time than last year.

• An increase of 37% of total invoices made on average for 2005 over 2004.

• December was the first Month in history that Greenlyph has seen an increase in all Category of products sold. EX: Hard Drives: 32% increase, Memory: 47% increase, Motherboards: 23% increase and lowest being networking in the amount of 11%. This increase is comparing 2004 vs 2005 of per unit sold. We've also looked at previous to next month increase, yearly total to previous and previous best month compared to new best month on record and the numbers come out about the same with some slight variances.

• There has been some very good reductions in defective hardware and returns. This decline in long term possible issues and or losses have been in large part due to the massive increase in AMD sales and the quality of the AMD product over the Intel products. In other words: Because of our long standing philosophy that we have to not carry products with historical issues and quickly fazing out products(brands and product lines) that have earlier on cause unwanted issues we have been able to reduce the quantity or returns and increase client satisfaction. AMD helped by producing a cooler processor and the manufacturers of supporting hardware have uncreased the quality of their components to be more competitive so as to retain or gain market share during the market switch to AMD over the Intel line of products. Long story short; We don't sell low end, our products don't die and it allows us to offer faster and better solutions to the end user... Everyone wins..

Now, these facts are even more impressive when you look at data supplied by National Suppliers / Distribution Centers in this industry. For example: National Distribution Centers and Suppliers have noticed a decrease in 2005 across the board. Now, the percentages of decrease really depend on the Distribution Centers and what lines of products they carry, but all agree that there was a decrease this year of anywhere from 7 to 18%. So, in turn, same store sales should have seen a decrease of roughly that percentage depending on their market. These facts were apparent within our localized market with the loss of 6 retails stores that have been in this industry for more than one year. There was also some strange shifts in the market with some small stores looking to expand outside of their feasible range, some stores over extending themselves with advertising budgets well over the possible gains from these ads and the addition of another mismanaged store without any true identity within this market. In my opinion this will prove to be a fatal move on their part. I'm not knocking the effort that they're making at all. However, I've seen it millions of times before and can smell death from miles away now.

New RMA Policy that took effect in the latter part of 2005 and some clarification on this Policy:

As of early in November 2005 we have implemented and over the counter exchange for all Western Digital Hard Drives.

Here is how this new over the counter exchange policy works:

• The Hard Drives must be manufactured by Western Digital

• They must still be under Manufacturers Warranty and be eligible for exchange within the Canadian market.

• The Hard Drives must be 80gb(IDE/SATA) or larger to qualify. Any Hard Drive smaller in size and or be specialty drives(SCSI, Raptor, Laptop Drives) do not qualify.

• We do not require a receipt to exchange any Qualified drives that are under Western Digital Warranty.

• The Western Digital Drives do not have to be purchased at Greenlyph retail or Distribution to qualify for over the counter exchange.

• We will not be doing Data back ups on defective drives. Data is not under warranty.. haha, some people do think it is though.

• We reserve the right to refuse any drives that have physical damage. Broken pin, burnt boards or any other damages that we find.

• We reserve the right to exchange the drive with a larger one if your model drive is not available.

• Warranty on the exchanged drives are 7 days over the counter exchange. Anything drive defective after 7 days can be sent to Western Digital for RMA exchange. Greenlyph can do the paper work for you if required.

• Hard Drives purchased at Future Shop / Dell / HP / Compaq or any big block retailers do not qualify as they don't have a manufacturers warranty. Their products carry “Limited” warranties and are only valid for one year from date of purchase and returnable only at the place or purchase..

This should clear up any questions you may have on getting an over the counter exchange on your Western Digital products.

Here are some other brands that Greenlyph will do over the counter exchange with regardless of where you purchased the products:

• OCZ Memory has a lifetime exchange warranty. Power supplies warranty are anywhere from 3 to 5 years.

• OKIA Power Supplies 450w and 550w and they carry a one year warranty

• AMD CPUs unless they're not a current model.

Anyways, I've had enough of writing for today.. Have a good year people and enjoy life, you've only got one!!!

Frank!

Saturday the 27^th August 2005

Inventory News:

As some of you may have noticed we've added new products categories to our site and also have classified some products as “obsolete”.

Here is a quick list of Products that have been added:

• Laptops, Yup, Laptops...
  - We will be bringing more and more laptops as regular stock, some have added some already and will be added more in the weeks to come. Most of the Laptops that we've added will be configurable on the spot. What this means to you, the end user, is simple; You will now be able to not only have the laptop same day but also be able to pick and chose what you want in the laptop without having to pay for items you don't need or want. This will make it possible for you to upgrade your laptop long term.

• OCZ high end memory has been added...
  - There's a massive demand in Nova-Scotia for higher end products that previously has not been available or offered by retailers. This is honestly a sad thing as far as I'm concerned.... By offering higher end products what we're doing is making it possible for the local computer enthusiasts to purchase their items in their own community instead of having to purchase out of province. This does two things; It makes it easier for the end user to get service on their possible defective products and also creates jobs in the community by keeping the money within this community. Buy local people, its good for the local economy.
  - OCZ and Greenlyph have also just set up a National Advertising Campaign that will launch on the 5^th day of September 2005. This National Ad Campaign is meant to promote Greenlyph as the largest OCZ Online Reseller, Retail and System builder in Atlantic Canada. We at Greenlyph intend on Keeping our long standing relationship with OCZ Canada and will work hard at remaining the very best high end memory provider for all of Atlantic Canada.

• MP3 Players...
  - Right now we are testing the market for higher end MP3 players. This means that any MP3 player you see listed on our site for the month of August and September 2005 will only be listed at that price but will have additional discounts only offered at the retail store at time of purchase. This instore only promotion is intended to help promote that category of products and make it easier for the end user to buy better products at a better price.

• Nvidia GeForce 7800....
  - Friggen fast as hell in SLI... What else do you need to know.... :) We have these cards by eVGA, XFX, Leadtek.. We will not carry the lower end ones like the MSI, Chaintech or Gigabyte versions.. We just don't see the point in selling low end high end cards..

Now, for the list of Products that Greenlyph Sees as “Obsolete”:

• Any products relating to Socket 478 by Intel.
  - Any and all CPUs and Motherboards in Socket 478 by intel will no longer be regular stock at Greenlyph. This change is long overdue and has been pending for about two months now. If you require an older but still available product for this socket we can still get them for you but there will be a delay of 2~3 days. Prices will not be updated online but you can call in for a price on any CPU and of Motherboard. Since these products will no longer be offered as regular stock we will be discounting them to near cost when ordered in advance.

• Any products relating to Socket 462 by AMD.
  - Why would anyone buy Socket 462 boards and or CPUs Now.....??? Socket 754 boards at least give you the options to upgrade to 64Bit CPUs if need be and the returns on them are next to none. Its just crazy to buy them when newer format boards cost about the same and can give you much better long term upgradability.. Enough said... ;)

Well, I'm done for today...

Frank
PS: I know that we haven't been updating our news as often as we should.. Sorry to all the blog readers out there..

Thursday July 14^th 2005

Store News

Again, sorry for the lack of updates but we've been busy setting up our second store located at IntenCity on Quinpool Road.  However, this allows Greenlyph to be the ONLY computer store in metro to be open late AND open Sundays.  For those of you who have never heard of IntenCity, check out their website at http://www.intencity.ca or visit us at 6148 Quinpool Road.  We hope this new partnership adds more convenience to your computer shopping needs.

Upcoming Gaming Events at IntenCity

July 16th: Halo 2 X-Box 2 on 2 Tournament @ 1PM

July 16th: All night LAN Party from 11PM to 11AM.  Food and drink are included.

July 17th: Starcraft Broodwar Tournament @ 1PM

July 22nd: Warcraft 3 - Frozen Throne Tournament @ 7PM

-Jeremy.

Monday March 7^th 2005

Sorry for the slow updates.. ;) I just didn't have the time do update this section during the busy season.

On December 27^th news we gave you all an idea of where we where heading as a retail store. Today I'll update you all on what we accomplished on that list and what are our objectives for 2^nd Quarter 2005.

Here is the 1^st Quarter 2005 list and Accomplishments:

• Nvidia Video Cards will be regular stock.
  ** The 6600 and the 6800 Are now regular stock in PCI-E only. We will not have in inventory the older AGP Nvidia Cards**

• Small form factor cases for Media PC's will be regular stock.
  **The Pundit Series cases by ASUS have been brought in and so have the Shuttles but the volume on these have been very low**

• Used inventory will be reimplemented as regular stock.
  **We now have used systems in stock and will continue to offer used systems for those who need them**

• More variances of LGA 775 Motherboards with gradual decline of S478 until removed completely.
  **LGA 775 is a flop... S478 steady. ??**
  **The issue with LGA 775 is that too many manufacturers made too many motherboards. No one knows what to offer their clients, what's stable(can't test, don't have, don't care) and can't justify the increase in price over the S478 format. There are some very good boards for this form factor though. EX: ASUS P5GD2 – Premium is a very nice stable board but the price tag of $250ish is just not acceptable for a mainstream board. So IMHO: Until the manufacturers are able to make it easier for consumers to pick a board Intel will be left behind. Sad but true....**

• More variances of S939 Motherboards and the complete removal of S462.
  **Greenlyph has more AMD S939 Motherboards in stock than any other retailer in eastern Canada. S754 has been reduced to 2~3 models for Sempron and Smallish 64Bit CPUs/Systems on budget. S462 is still selling fine for the small budget consumer.

• PCI Express will be the big thing in 2005 and we intend on dominating that form factor as we did for AGP.
  ** PCI-E is the way to go now, AGP is now only sold for older systems and budget systems...**

Frank

Monday February 7^th 2005

Staff News

Greenlyph is again looking to hire a part time employee that may turn into full time work. Requirements are the same as before; someone with little to no retail experience, but social and computer skills are necessary. Email resumes to jeremy@greenlyph.com

Monday December 27^th 2004

What a Crazy, Crazy Month it's been!

The month of December has been much busier than we expected. Online sales this month matched all of the previous Months online sales. System sales where out of this world!! The big thing this year where Employee purchase plans and seeing as we did many of those a day really made an impact at the monthly totals.

Retail News:

We will be making some changes at Greenlyph in the first Quarter of 2005.

Some of these changes include:

• Nvidia Video Cards will be regular stock.

• Small form factor cases for Media PC's will be regular stock.

• Used inventory will be reimplemented as regular stock.

• More variances of LGA 775 Motherboards with gradual decline of S478 until removed completely.

• More variances of S939 Motherboards and the complete removal of S462.

• PCI Express will be the big thing in 2005 and we intend on dominating that form factor as we did for AGP.

Product News:

We have been fighting on a daily basis with LG Canada to get all the DVD Burners replaced and have found that two month for replacement is just unexceptable. So be warned! If you have an LG(Lucky Goldstar) product that needs to be sent for RMA it will take for ever! You can contact them direct at 1-888-542-2623. We started this round of RMAs with them in early November only to be told that after 50 days that they no longer have them in stock for replacement and are back ordered..(this is after they said they shipped the product out) “Funny” I said... “I can still buy them but you can't replace them?”. “Hmm, looks like you care more about selling the product than fixing the issues with them”. His reply to that was: “Sir, we have too many to replace and could not possibly be expected to have that type of quantity on hand”.. Wow... That's retarded! Anyways, needless to say that i will not be buying any not so lucky Goldstar products again.

Frank

Sunday November 28^th 2004

Retail News:

Looks like Christmas rush has started early this year!

For those of you looking for a system under the tree please do contact us as early as possible. We're doing our best to be able to offer same day turn around but due to stock levels at primary distribution centers there might be some delays.

In previous years some parts have become back ordered to the point of non existence(EX: 9800pro are in very low supply but the all-in-wonder 9800pro are available). Just be aware that if you need/want specific items you might have to reserve in advance.

Store news:

Retail sales are way up for the month of November, On line sales have increased to the point where we will need to hire staff just to manage it.

DVD Burner, Hard Drives, Memory, Motherboards and CPUs selling faster than I've seen in the past. Even at previous stores that I've built the volume of items where nothing compared to what we're doing now. EX: We're going through cases of DVD Media per day.. I have no clue how many movies you guys have but it's gotta be an insane amount.. :) By the time the 8x Media shows up they're nearly all sold out?? I can't possibly order more??

Stock levels at the retail store are very high.. All items on the site are in stock at all time asides from the back ordered items that are out of my control.

Special orders have increased once again... If you require and special order part that you don't see on our site please do let us know by emailing specialorders@greenlyph.com

Wholesale News:

All resellers should be aware that it this time of year there are possibilities of back orders that are out of our control. Please make sure Allocate more time for completion of systems. All quantities of 20 units or more must be placed 4 working days before needed or you might be in a tight bind once the buying frenzy starts.

Daily Specials News:

Our daily specials will be rotated faster than normal due to the higher than expected volume. If it's on the site it's good.. We can't reserve them for weeks to come as they sell out quite fast. If you want a Daily Special but can't make it to the retail store that day please do submit it On line. We will only hold the parts for a maximum of two days.

Enjoy the Christmas season.. It doesn't get any better than this! :)

Frank

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